Terms of Use

Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.

Rental Services

This website provides information about vehicle rental services offered by snug-tale. Booking requests made through this website are subject to availability and formal confirmation.

Booking Process

• Submission of a booking form constitutes a request, not a confirmed reservation
• We will confirm availability and terms within two hours during business days
• A rental agreement becomes binding only upon our written confirmation
• All rentals are subject to verification of driving credentials and insurance requirements

Eligibility Requirements

To rent a vehicle from snug-tale, you must:

• Be at least 25 years of age
• Hold a full, valid UK or international driving license for at least three years
• Provide proof of identity and address
• Meet our insurance requirements

Pricing and Payment

All prices displayed on this website are in British Pounds (GBP) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. Final pricing will be confirmed in your rental agreement.

Payment Terms

• Payment is required before vehicle collection unless corporate account terms apply
• We accept major credit and debit cards
• A security deposit may be required depending on the vehicle category

Cancellation Policy

Cancellations made more than 48 hours before the scheduled rental start time receive a full refund. Cancellations made within 48 hours may be subject to a cancellation fee. No-shows will be charged in full.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

Prohibited Activities

• Attempting to gain unauthorized access to any part of the website
• Transmitting any harmful or malicious code
• Using automated systems to access the website
• Reproducing, duplicating, or copying material without permission
• Impersonating any person or entity

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of snug-tale or its content suppliers and is protected by UK and international copyright laws.

Accuracy of Information

We strive to ensure that information on this website is accurate and up to date. However, we do not warrant the completeness or accuracy of this information. Vehicle specifications, availability, and pricing are subject to change without notice.

Limitation of Liability

To the fullest extent permitted by law, snug-tale shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services.

We do not exclude or limit liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under UK law

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Data Protection

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy and GDPR Information to understand how we collect and process your personal data.

Vehicle Rental Terms

Specific terms and conditions applicable to vehicle rentals will be provided in your rental agreement. These include but are not limited to:

• Insurance coverage and excess amounts
• Mileage limitations and restrictions
• Fuel policy
• Permitted drivers
• Geographical restrictions
• Responsibilities for damage or loss
• Late return fees

Dispute Resolution

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes acceptance of the revised terms.

Contact Information

For questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 47 Churchill Way, Cardiff, CF10 2HE, United Kingdom

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.